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Terms of use

The terms governing use of the CHAPTER website.

Last updated September 2026

These terms govern your use of the CHAPTER website at chapterapp.uk. By using the site, you accept them.

Use of the CHAPTER platform itself is governed by a separate written agreement between CHAPTER and the venue subscribing to it. Nothing on this website forms part of that agreement.

Who we are

CHAPTER, [registered office address], [company registration number]. You can reach us at hello@chapterapp.uk.

Using this site

You may view, download and print pages from this site for your own use in evaluating CHAPTER. You may not:

  • use the site in a way that breaches any applicable law or regulation
  • attempt to gain unauthorised access to the site or any system connected to it
  • interfere with the operation of the site or the experience of other users
  • systematically extract content from the site, whether by automated means or otherwise
  • reproduce, republish or redistribute our content commercially without our written permission

We may withdraw or restrict access to the site, or any part of it, at any time.

Intellectual property

All content on this site, including text, design, layout, graphics, imagery and the CHAPTER name and wordmark, is owned by CHAPTER or used under licence, and is protected by intellectual property law. Nothing on this site grants you any licence to use it beyond what these terms permit.

Accuracy of information

We describe CHAPTER at a general level. The site is for information only and does not constitute an offer, a specification, or a commitment to provide any particular feature or outcome. Product capability may change as CHAPTER develops.

While we take care over what we publish, we make no warranty that the site is accurate, complete or current, and we may change its content at any time without notice.

Enquiries

When you submit a demo request or contact us through this site, you confirm the information you give is accurate and that you are entitled to provide it. We handle it in accordance with our privacy notice.

Availability

We aim to keep the site available but do not guarantee uninterrupted access. We may suspend, withdraw or change the site without notice, and we are not liable if it is unavailable at any time.

Where we link to other websites, we do so for information only. We have no control over their content and accept no responsibility for it.

Our liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded.

Subject to that, we exclude all implied conditions, warranties and representations relating to this site, and we are not liable for any loss of profit, loss of business, business interruption, or loss of anticipated savings arising from your use of, or inability to use, this site.

These limitations do not affect the terms of any separate agreement governing use of the CHAPTER platform.

Changes to these terms

We may revise these terms at any time. The date at the top shows when they were last changed. Please check them when you visit.

Governing law

These terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.